When designing new offices, one of the main questions concerns the office layout. The open versus closed office debate has raged over the last few years. It seems there is not a “one-size-fits-all solution” but rather a need to understand the needs and functions of employees to design a workplace that will enhance employees’ wellbeing and productivity at work.
We’ve compiled a list of key advantages and disadvantages for each preference to help you weigh up the options for your organisation.
CLOSED OFFICES
Advantages:
- Privacy: employees can enjoy complete privacy, take a phone call, conduct meetings
- Concentration: facilitate concentration by shielding from distractions, fewer interruptions and reducing the surrounding noise
- Space: closed offices often offer a larger work area
Disadvantages:
- Space consumption: significantly more space is required, which will impact the company’s spend, particularly in big cities where real estate prices are higher. The cost of building also increases with extra walls, air conditioning and extra lighting required
- Low supervision: it is more difficult to supervise each employee in private offices, however, this is often a positive point allowing for greater responsibility, trust in employees and independence
- Low communication: closed offices do not encourage easy communication and impromptu face to face meetings between employees
- Isolation: employees can easily feel isolated and not “in the loop” in closed offices
OPEN PLAN OFFICES
Advantages:
- Communication and collaboration: the absence of walls in open offices encourages employees to interact regularly in an informal setting, increases collaboration and can also lead to business innovation
- Team spirit: open offices provide employees with a sense of belonging and being part of a community, improving employees’ morale and productivity.
- Optimum use of space: more employees can be accommodated in less space therefore reduces the company’s spending
Disadvantages:
- More distractions: open offices present more opportunities to get distracted and become less focussed on the task at hand
- Lack of privacy: computer screens are easily visible and phone conversations overheard in open plan offices
- Noise: offices can become noisy and make it more difficult to concentrate and may require acoustic solutions.
- Egalitarianism: the hierarchy is less obvious in open plan offices since everybody works in the same space
Today’s workplace seems to be shifting more and more towards open plan offices however this doesn’t mean that closed office plans are dead, indeed they offer many strengths. Recent research suggests that certain personality types are differently suited to closed and open planned working spaces.
Additionally, certain tasks require communication while others require concentration. Therefore, some different models of office design like activity based working have become prominent as a solution to the open vs closed office dilemma.
We will explore Activity Based Working in our next blog post. Stay tuned.